Privacy Policy

To comply with the new General Data Protection Regulation (GDPR) we have updated our privacy policy.

ID

•  Headline: PURE COSMETICS SL
•  Registered office: Av. Josep Tarradellas, 38. Barcelona, Spain.
•  VAT number: B-10676419
•  Phone: +34 933 487 579
•  E-mail: hola@alterlookhair.com
•  Data Protection Officer (DPO): You can contact our DPO through the following means:
•  E-mail: hello@alterlookhair.com
•  Address Av. Josep Tarradellas, 38. Barcelona, Spain.

1. INFORMATION AND CONSENT

By reading this Privacy Policy, the User is informed about the way in which PURE COSMETICS SL collects, treats and protects the personal data that is provided through the forms provided on the website https://alterlookhair .com/s (hereinafter, the "Website"), as well as those of your browsing and any other data that you may provide in the future to PURE COSMETICS SL  

In accordance with the provisions of current and applicable legislation on the protection of personal data, by accepting this Privacy Policy, the user gives their informed, express, free and unequivocal consent so that the personal data they provide through the Website are processed by PURE COSMETICS SL., being the latter the Data Controller, unless, at the time of collection, the contrary is indicated.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and freely and voluntarily determine if they wish to provide their personal data to PURE COSMETICS SL

1. OBLIGATION TO PROVIDE THE DATA

The data requested in the forms provided on the Website are generally mandatory (unless otherwise specified in the required field) to comply with the established purposes.

Therefore, if they are not provided or are not provided correctly, the requests of the users will not be able to be met.

1. FOR WHAT PURPOSE WILL BLECIL BCN SL PROCESS THE PERSONAL DATA OF THE USER AND FOR HOW LONG?

The personal data collected will be processed by PURE COSMETICS SL, SL in accordance with the following purposes:

•  Manage contact requests, information and inquiries about the services offered by PURE COSMETICS SLL through the channels provided for this on the Website;
•  Manage payment confirmations related to the provision of the service;
•  Make and manage reservations for services, or purchase of products
•  Manage, modify or delete the information provided
•  Periodically send our electronic bulletins, known as newsletters, with offers, promotions and news related to our Website, unless otherwise indicated or the user opposes or revokes their consent;
•  Manual extractions and through API of database users to load in the tool for sending communication emails
•  Carry out anonymous statistical reports regarding access habits and the activity carried out by users on the Website;
•  Gauge user interest in our services and on our site;
•  Request information from users, especially through surveys;
•  Management and contestation of the rights of the owners of the data.
•  Comply with the legally established obligations.

The data will be kept for the time necessary to carry out the purposes for which they were collected, unless the user requests their withdrawal from PURE COSMETICS SL., opposes or revokes their consent.

1. WHAT USER DATA WILL PURE COSMETICS SL PROCESS?

PURE COSMETICS SL. will process the data that is requested and, in any case, those that are indicated as mandatory for the provision of the requested service. In the event that the User does not provide the data marked as mandatory, this will mean the impossibility of carrying out the provision of services.

Specifically, PURE COSMETICS SL., will process the following categories of user data:

•  Identification data: name, surname.
•  Contact details: email address, telephone number.
•  Transaction data for goods and services.
•  Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
•  Navigation data.

In the event that the User provides data from third parties, he declares that he has their consent and undertakes to transfer to the interested party, the owner of said data, the information contained in the Privacy Policy, exempting PURE COSMETICS SL. of any responsibility in this regard. However, PURE COSMETICS SL. may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

1. WHAT IS THE LEGITIMATION OF THE PROCESSING OF YOUR DATA?

The legitimacy of data processing will be:

•  For the management of queries, requests for information, it will be the fulfillment of the contractual relationship and the consent given by the user for it.
•  For the management of reservations, it will be the fulfillment of the contractual relationship.
•  For anonymous statistical reports, the legitimate interest of PURE COSMETICS SL
•  For the treatment of your data for marketing purposes, related to services of PURE COSMETICS SL. for its clients and users, it will be based on the legitimate interest recognized by the regulations.

The consents obtained for the aforementioned purposes are independent, so the user may revoke one or more of them without affecting the others. You may revoke your consent to any of the treatments, although this will not affect the legality of the treatments carried out previously.

To revoke said consent, the User may contact PURE COSMETICS SL. sending an email to the following email address:hello@alterlookhair.com

1. WITH WHOM WILL THE USER DATA BE SHARED?

We will not transfer your personal data to third parties, unless we are required by law or you previously consent.

1. FOR HOW LONG WILL WE KEEP USER DATA?

We will keep your data until you unsubscribe to stop receiving our newsletter, or until you contact us to request that we delete your information. Once you have done so, we will destroy your data.

1. RESPONSIBILITY OF THE USER

The user:

•  You guarantee that you are over 18 years of age and that the information you provide to PURE COSMETICS SLL is true, exact, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data that he communicates and will keep the information provided properly updated, in such a way that it responds to his real situation.
•  You guarantee that you have informed the third parties of whom you provide your data, if so, of the aspects contained in this document. Likewise, it guarantees that you have obtained your authorization to provide your data to PURE COSMETICS SL for the indicated purposes.
•  You will be responsible for any false or inaccurate information you provide through the Website and for any direct or indirect damages that this may cause to PURE COSMETICS SL. or to third parties.

1. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS THROUGH NEWSLETTERS

One of the purposes for which PURE COSMETICS SLL processes the personal data provided by Users is to send them electronic communications with information regarding services, events or relevant news for Users about our products and services. Whenever any communication of this type is made, it will be directed solely and exclusively to those Users who have expressly authorized the sending of the same. In the case of users who contract products offered through the Website, contact email or through our contact telephone number, electronic communications will be sent to them as long as they have not previously expressed their refusal to receive them.

In the event that the user wishes to stop receiving commercial or promotional communications from PURE COSMETICS SL., they can request the cancellation of the service by sending an email to the following email address::hola@alterlookhair.com, as well as indicating their refusal to receive them, through the box thus provided in the data collection form or indicating it by means of the unsubscribe option provided in each of the commercial communications sent.

In the same way, you can oppose and/or revoke the consent and for this, in each of the commercial communications sent, you will be informed of the means by which you can do so.

1. EXERCISE OF RIGHTS

The User can send a letter to the address indicated in the header of this Policy or by means of an email to the address::hola@alterlookhair.com with the Reference "Data Protection", attaching a photocopy of their identity document , at any time and free of charge, to:

•  Revoke the consents granted.
•  Obtain confirmation as to whether or not personal data concerning the user is being processed at PURE COSMETICS SL.
•  Access your personal data.
•  Rectify inaccurate or incomplete data.
•  Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
•  Contact the DPO at the following address: hola@alterlookhair.com
•  File a claim regarding the protection of your personal data with the Spanish Data Protection Agency at Calle de Jorge Juan, 6, 28001, Madrid.

1. SECURITY MEASURES

PURE COSMETICS SL. will treat the User's data at all times in an absolutely confidential manner and keeping them secret, in accordance with the provisions of the applicable regulations, adopting the necessary technical-organizational measures to guarantee the security of their data and avoid their alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.